Some useful information about Shipping and Taxes

• Most of our products have free shipping and pay no taxes.
• All orders take between 1-2 business days to be prepared. If you placed an order during the weekend, your order will be processed the next business day. 
• The estimated delivery time is between 4-6 business days*
• During Holidays or special occasions, the processing time may take 1 additional day due to the high volume of orders.
• For the state of Florida and California, we are required to collect taxes since we or our partners have tax nexus.

 

* The delivery time on our products is usually fast, however, we don't have control over major courier companies. In some instances, they may have delays and this affects the estimated delivery times.

Broken Items

For products that need signature for delivery which usually are very expensive or heavy, it's the responsibility of the client to verify the product is not broken or has any damage from being in transit.

If this happens, please take pictures of the item and the broken parts, refuse the package and notify us via email at cs@wheelchairnetwor.com. We will work on replacing the item, please note this may take up to 15 business days.

If package is accepted and item is broken, Wheelchair Network and its partners are not responsible for any replacement since liability is transferred to the client.

 

Slice up the payment on your purchase!

We have partnered with Klarna to provide you with flexible financing on purchases, so you can ease the costs and pay over time.

It’s simple and easy, here is how it works.

When you slice up your payments with Klarna, you will know exactly how much you pay each month and in total. You’ll get an instant decision on whether you're approved with just simple information - no bank account or credit card required.

 

Steps to follow: 

1	2	3	4	5
Add items to your cart	Select "Klarna" as your payment option at checkout	Enter simple information and know instantly if you’re approved	Klarna will send you an email confirmation and payment reminders	Complete all future Klarna purchases with just a single click

See screenshots below and follow the step by step process

 

1) Add items to your cart

 

 

2) Fill out your information and click "Continue to Shipping"

 

3) Verify your information and shipping address, then click "Continue to payment"

 

4) Select Klarna as a payment method and click "Complete Order". When doing this you will be redirected to fill some basic information and a decision will made within seconds.

 

Safe and Secure

Klarna uses modern safeguards and security to protect your information and prevent unauthorized purchases. You have zero fraud liability with Klarna’s Buyer Protection policy.

Frequently Asked Questions 

What is Klarna?

Klarna is a global payment solutions company that works with merchants to provide their customers the smoothest online shopping experience. Klarna is in over 100,000 online stores and has more than 60 million users globally. Learn more.

 

What is Slice It?

Slice it is Klarna’s pay over time financing option, which is offered at the time of checkout. This affordable and highly flexible open-end line of credit is issued by WebBank in partnership with Klarna, and it allows you to pay for your purchases over time.

 

How does financing with Klarna work?

It’s simple! Shop at any online store that uses Klarna, and choose Slice it to pay for your purchases over time. You will know if you are approved in seconds and then complete your purchase. You will receive an email notification of your purchase from Klarna, and can manage your account at Klarna.com.

 

How can I reach Klarna?

You can reach Klarna anytime at https://www.klarna.com/us/customer-service/

 

Don’t see your question here? Check out Klarna’s full FAQ page.